Privacy Policy (UK) – Leadership Coaching Website

1. Introduction

This Privacy Policy explains how [Your Name / Company Name] (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and handling your data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

[Your Name / Company Name] is the data controller responsible for your personal data.

Contact details:
Email: [Your Email Address]
Address: [Business Address, if applicable]

3. What Data We Collect

We may collect and process the following personal data:

a) Information you provide directly

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Information shared through coaching sessions or contact forms

b) Automatically collected data

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Cookies and tracking data

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and manage coaching services

  • To communicate with you (including booking confirmations and support)

  • To process payments

  • To improve our website and services

  • To send marketing communications (only where you have opted in)

  • To comply with legal obligations

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Contract – to deliver services you have purchased

  • Legitimate interests – to improve services and manage our business

  • Consent – for marketing communications

  • Legal obligation – to comply with applicable laws

6. How We Share Your Data

We do not sell your personal data.

We may share your data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Scheduling or CRM systems

  • Website hosting and analytics providers

All third parties are required to respect your data and process it securely.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes we collected it for

  • Meet legal, accounting, or reporting requirements

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent at any time (for marketing)

To exercise your rights, please contact us at [Your Email Address].

9. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy [or include details here if you don’t have a separate policy].

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

12. Complaints

If you have concerns about how we handle your data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

[Your Name / Company Name]
Email: [Your Email Address]
Address: [Business Address, if applicable]

Last updated: [Insert Date]